Privacy Policy

Last updated: 29 August 2026

This Privacy Policy explains how A&M Foxbox General Warehousing LLC (“FOXBOX”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you use our website, services, booking forms, customer account, or communicate with us.

• Company: A&M Foxbox General Warehousing LLC
• Trade License No.: 1582269
• Address: Sundex Premium Warehousing, Dubai Investment Park 2, Plot 597-523, St. 44, Dubai, UAE
• Email: support@foxbox.ae
• Website: foxbox.ae

1. Information We Collect

Depending on how you interact with FOXBOX, we may collect:

• Name
• Phone number
• Email address
• Account and login information
• Booking and service information
• Messages and enquiries submitted through our website, WhatsApp, social media, or other communication channels
• Information provided through Google Sign-In
• Technical information such as IP address, device type, browser type, website activity, and cookie identifiers where applicable

We only collect information reasonably necessary to provide and improve our services, communicate with customers, maintain website security, and fulfil legal or operational requirements.

2. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests
• Manage bookings and car storage services
• Create and manage customer accounts
• Contact you regarding your booking or service
• Maintain customer records in our CRM system
• Improve our website and customer experience
• Protect our website and services against fraud, misuse, and security threats
• Measure the effectiveness of advertising and marketing campaigns where you have provided consent where required
• Comply with applicable UAE laws and legal obligations

3. CRM and Communication Services

FOXBOX uses Kommo CRM to manage customer enquiries, leads, communications, and customer relationships.

When you submit a request through our website or contact us, information such as your name, phone number, email address, enquiry details, and communication history may be processed through Kommo CRM.

We may also communicate with customers through WhatsApp Business. When you contact us using WhatsApp, your information is also processed in accordance with WhatsApp and Meta's applicable privacy terms.

4. Google Services

Our website may use Google services, including:

• Google Sign-In
• Google Maps
• Google Search Console

When you choose to sign in using Google, Google may provide us with certain account information in accordance with the permissions displayed to you.

Google Maps may process technical information such as your IP address and device information when map content is loaded.

Google Search Console is used by FOXBOX to monitor website performance and search visibility and is not used by us to create advertising profiles of individual website visitors.

Google's processing of information is governed by Google's own privacy policies.

5. Meta, Facebook and Instagram

FOXBOX uses services provided by Meta Platforms, including Facebook, Instagram, and Meta Pixel.

Meta Pixel may collect information about visits and interactions with our website to help us measure advertising performance, understand conversions, and improve our marketing.

Where consent is required, Meta Pixel and other non-essential marketing technologies will only be activated after you provide your consent through our cookie settings.

Information processed through Meta services may also be subject to Meta's own privacy policies and data processing practices.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies for website functionality, preferences, security, and, with your permission where required, marketing and measurement.

You can accept or reject non-essential cookies and manage your preferences through our cookie banner or Cookie Settings.

For more information, please see our Cookie Policy.

7. Sharing of Personal Information

We do not sell your personal information.

We may share information only where reasonably necessary with service providers that help us operate our business and website, including:

• Kommo CRM
• Google
• Meta Platforms
• WhatsApp Business
• Website hosting and technical service providers
• Professional advisers or authorities where required by law

These providers may process information according to their own terms, privacy policies, and data protection obligations.

8. International Data Transfers

Some of the technology providers used by FOXBOX operate infrastructure in multiple countries.

As a result, certain personal information may be processed or stored outside the United Arab Emirates.

Where required by applicable law, FOXBOX takes reasonable steps to ensure that international transfers of personal information are carried out with appropriate safeguards and in accordance with applicable UAE data protection requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining customer and business records, resolving disputes, protecting our legal rights, and complying with applicable legal requirements.

Information that is no longer required will be deleted, anonymised, or securely disposed of where reasonably possible.

10. Data Security

FOXBOX takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Subject to applicable UAE law, you may have the right to:

• Request information about how your personal data is processed
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Request restriction or cessation of certain processing where applicable
• Withdraw consent where processing is based on your consent

To exercise a privacy right, contact us at: support@foxbox.ae

We may need to verify your identity before processing certain requests.

12. Children

FOXBOX services are not intended for children. We do not knowingly collect personal information from children through our website for marketing purposes.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social networks, Google Maps, WhatsApp, or other external services.

FOXBOX is not responsible for the privacy practices of third-party services. We encourage users to review their applicable privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, or legal obligations change.

The latest version will always be published on this page together with the date of the latest update.

15. Contact Us

For questions regarding this Privacy Policy or the processing of your personal information, contact:

• A&M Foxbox General Warehousing LLC
• Dubai, United Arab Emirates
• Email: support@foxbox.ae
• Phone: +971 45 72 6086